Twin Drop Strands Silver Necklace

Returns are acceptable with replacement of the product or a full refund within 7 days of receipt. However, returns are limited to the following cases: Damaged or defective products: If the product is received in a damaged or defective condition, please contact our Customer Support at +91 94045 83939 or support@vaakii.com. We will refund or send a replacement as per your preference after verification. Ensure the original packaging and contents are returned. Incorrect product dispatched: If you receive a different product than what was ordered, notify our team immediately. We will arrange a refund or replacement based on your choice. Please return the product in original condition with all contents and packaging intact. Return Eligibility: Products must be unused, unworn, and returned in their original packaging along with tags, invoice, and any freebies received. Used or altered items will not be accepted. Non-Returnable Items: Customized products, personalized jewelry, items bought on clearance/sale, or gift cards are not eligible for return/refund unless received damaged. Shipping Costs: If the return is due to our error (defective/damaged/wrong item), we will bear the return shipping. Otherwise, return shipping is the customer’s responsibility. CANCELLATION Cancellations are allowed under the following conditions: Cash on Delivery (COD): Cancellations accepted without questions before dispatch. Prepaid Orders: Cancellations allowed before shipping. A small fee (charged by the payment gateway) will be deducted from the refund. To cancel an order, contact us at +91 94045 83939 or support@vaakii.com. Cancellations are not possible after the product has been shipped. REFUND Refunds are initiated within 3 working days of confirmation. Depending on your bank, it may take 7–15 working days to reflect in your account due to inter-bank processing times. Refund Method: Refunds will be issued to the original payment method (UPI, credit/debit card, wallet, etc.). Partial Refunds: In case of part returns or partial delivery issues, only the respective item amount will be refunded. Misuse Protection: Frequent return/refund requests by the same customer may be flagged and denied future returns at our discretion. IMPORTANT NOTES Products should be packed securely to prevent damage during transit. Once a return is received, our team will verify the condition before processing the refund/replacement. If any product is returned that does not meet the above conditions, Vaakii reserves the right to reject the return and send the item back to the customer. *Vaakii reserves the right to change, update, or modify this policy at any time without prior notice. Any changes will be posted on the website and take effect immediately.

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