At Palkira, your trust is our biggest asset. Every jewellery piece you buy from us is crafted with love in authentic 925 Sterling Silver and comes with complimentary ICICI Insurance.
This means your jewellery is protected from the moment it leaves us until it safely reaches you.
Covered by Insurance:
Loss or theft during transit
Damage during shipping
Non-delivery or delivery to the wrong address
Not Covered:
Damage caused after delivery due to mishandling or wear and tear
Unauthorized repairs or modifications
Loss or theft after successful delivery
How to Claim:
Contact support@palkira.com within 7 days of delivery.
Provide your order number, invoice, and photos of damage (if applicable).
Our team will coordinate with ICICI to process your claim.
Once approved, you will receive a replacement or full refund.
With Palkira, your jewellery is not only a symbol of elegance—it’s a promise of safety and trust.